I adore using sennheiser wireless headsets. Not only can I multitask while on the phone, I can also walk away to get relevant files, faxes & printouts without having to place the call on hold. I’ve used other wireless headset brands but recently, I’ve been using the SD Office Wireless headset from Sennheiser and first off, I’m very impressed with its sleek and contemporary base design. Its like a piece of art on my desk. The wireless headset has two (2) comfortable wearing styles and has a robust noise cancelling microphone to reduce background noises for clearer and better conversations. Its also available as a dedicated single-sided (Pro 1) or a dual-sided (Pro2 ) headset.
After extensively using the SD Office, I’m sharing these five amazing features that I’m certain you’ll also find useful in your daily call routine.
- Dual Connectivity – I remember having to use a separate USB corded headset for PC-based communications when I participated in webinars, video conferencing, online courses or simply listening to music. Since the Sennheiser SD Office wireless headset connects to both my desk phone and PC/Laptop (via USB), I can use one wireless headset for both devices, easily toggling between my desk phone and PC with only but touch of a button. Its lessened my hardware footprint which means one less thing to worry about on my desk. The SD Office is compatible with major Unified Communications (UC) systems such as Avaya, Polycom, Mitel and Cisco. For Skype for Business users, the SD Office ML version is offered.
- Intuitive User Interface – Connecting the SD Office to your phone and PC is a breeze with the help of its colour coded wires. Press the phone button to use the SD Office with your desk phone or pres the PC button to use it with your PC/Laptop. The simplicity in its design makes it ideal for new and experienced users.
- Quick Charge – With my older wireless headset, I had to wait 3 hours to reach 100% battery capacity or wait 20 minutes for the bare minimum. Sennheiser’s SD Office quick charge feature only takes 1 hour for 100% battery capacity or 20 minutes for 50% battery capacity. I can leave my SD Office on the charging base while having lunch and by time I come back, the wireless headset is ready for another 8-12 hours talk time.
- ActiveGard – Acoustic shock from sudden acoustic bursts or extreme loud noises can severely damage one’s hearing. Sennheiser’s SD Office wireless headset feature an acoustic shock protection designed to limit volume at a certain safe and comfortable level. Interestingly, US and EU regulations set the maximum sound pressure at 118 dB while ActiveGard’s maximum sound pressure level is set at 103 dB – exceeding industry standards.
- Long Distance – The SD Office uses DECT 6.0 wireless frequency, maintaining high quality sound with 64-bit encryption for secure conversations. I can easily roam up to 180 feet radius from the base station or close to 600 feet with direct line of sight. The long wireless range allows me to move around my office while still on the call with my client. The call becomes seamless which positively contributes to the overall quality of the call experience.
The Sennheiser SD Office, SD Pro 1 and SD Pro 2 wireless headsets include a standard worldwide 2 year manufacturer’s warranty that is double the industry standard. Sennheiser contact centre headsets offer premium sound quality with exceptional value and peace of mind.