Most modern office headsets, wired or wireless, have the ability to be updated to fix discovered issues or to personalize settings to your taste.

If you are experiencing a functional issue with your headset, please an update as your first step.  Most known software problems are corrected very shortly after they are discovered, so an update may likely correct the problem.

You may also find that personalizing your settings will enable you get the most from your headset.


Please find the software for your brand of headset below:


For headsets with a USB connection (for charging or connectivity):

EPOS Connect

Jabra Direct

Plantronics Hub Desktop

Yealink USB Connect


For Bluetooth headsets:

EPOS Connect App

Jabra Smartphone Apps

Plantronics Hub Mobile